Cookies Policy
COOKIE POLICY
Cranns, (“ we”, “ us” or “ our”) use cookies and similar technologies, such as pixels, tags or web beacons, in the operation of our websites. For simplicity, in this Cookie Policy we refer to all these technologies as “cookies”. This Cookie Policy should be read together with our Privacy Policy, which explains how we handle your personal information.
Cranns provides the following websites, which are covered by this Cookie Policy (collectively the “ Site”:
- WHAT ARE COOKIES?
Cookies are text files which contain a small amount of data, usually a unique string of letters and numbers. Cookies are stored on and accessed from your device when you visit a website, enabling the site to distinguish you from other users. You can find more information at www.allaboutcookies.org and www.youronlinechoices.eu.
- HOW DO WE USE COOKIES?
We use cookies to provide certain functionality to the Site (e.g. to remember log-in details and items placed in your shopping cart), to understand and measure the Site’s performance (e.g. to make certain parts of the Site easier to use), and to improve the functionality of the Sites (e.g. to personalise and improve your experience of the Site).
We also use cookies to obtain insights into website traffic through Google Analytics and to determine the overall performance and effectiveness of marketing campaigns from platforms such as Facebook and Google Adwords.
If you are in the UK, EU, EEA, Brazil or California, when you first visit the Site, we will ask your permission to set certain non-essential cookies on your device (i.e. cookies which are not “strictly necessary”). Please see section 3 “How to control the use of cookies” for details of how to reject cookies or change your settings.
Cookies may be set and stored by the Site (first-party cookies). Alternatively, cookies may be set by a third party, for example, by service providers that operate analytics services on the Site (third-party cookies). You can find more information about the types of cookies we use below.
2.1. Strictly Necessary Cookies
These cookies are essential for the Site to function and they cannot be switched off. Strictly necessary cookies are usually set in response to actions made by you which amount to a request for services, such as allowing you to log-in, make a payment, or to set privacy preferences.
|
Service |
Name |
Purpose |
Duration |
|
Cookie Consent |
cookieconsent_preferences_disabled, cookieconsent_status |
Used by the GDPR/CCPA + Cookie Management app to remember your privacy settings |
1 year |
|
Shopify |
checkout_one_experiment, hide_shopify_pay_for_checkout, secret, _shopify_country |
Used for the store's checkout functionality to ensure that your order is processed correctly |
Session duration |
|
dynamic_checkout_shown_on_cart |
30 minutes |
||
|
shopify_pay_redirect |
30 minutes, 3 weeks or 1 year depending on value |
||
|
cart_sig, cart_ts, keep_alive |
2 weeks |
||
|
checkout |
4 weeks |
||
|
c, checkout_token, previous_checkout_token, previous_step, remember_me, shopify_pay, tracked_start_checkout |
1 year |
||
|
_shopify_tm |
Used by Shopify to store your privacy settings |
30 minutes |
|
|
_shopify_tw |
2 weeks |
||
|
_shopify_m, _tracking_consent |
1 year |
||
|
_secure_session_id |
Used for store functionality before the checkout process |
24 hours |
|
|
cart, cart_currency, cart_ver |
Used for cart functionality to track your cart contents across pages |
2 weeks |
|
|
_storefront_u |
Used by Shopify to reflect your login status across pages |
1 month |
|
|
_ab, master_device_id, storefront_digest |
2 years |
||
|
secure_customer_sig |
20 years |
2.2. Analytics and Reporting Cookies
Analytics and performance cookies help us understand how you access or interact with the Site. They allow us to recognise and count the number of users and to see how users move around the Site, and which features are most popular. This helps us to improve the way the Site works, for example, by ensuring that users can easily find what they are looking for.
|
Service |
Name |
Purpose |
Duration |
|
Google Analytics |
_gat |
Google Analytics is used to tell us how you visited our store and how you use it, in order to make improvements to the purchasing experience |
8 hours |
|
_ga |
2 years |
||
|
Hotjar |
_hjSession{site_id}, _hjAbsoluteSessionInProgress, _hjIncludedInPageviewSample, _hjIncludedInSessionSample |
Hotjar is used to track your path through the store and how you interact with pages, so that we can improve the website experience and find and fix issues |
30 minutes |
|
_hjid, _hjSessionUser{site_id} |
1 year |
||
|
LayerFive |
_sp_id.703a |
LayerFive is used to report on our marketing activity performance |
Session duration |
|
l5_sp |
1 year |
||
|
_sp_ses.703a |
2 years |
||
|
Shopify |
_shopify_d, _shopify_evids, _shopify_ga |
Used by Shopify to provide reporting on how customers are finding and using the store in order to improve the purchasing journey |
Session duration |
|
_s, _shopify_fs, _shopify_s, _shopify_sa_p, _shopify_sa_t |
30 minutes |
||
|
_landing_page, _orig_referrer |
2 weeks |
||
|
_shopify_y, _y |
1 year |
2.3. Marketing and retargeting cookies
These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make the Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
|
Service |
Name |
Purpose |
Duration |
|
|
_fbc, _fbp, fr |
Facebook is used for advertising purposes |
3 months |
|
|
UULE, DV |
Used by Google for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising |
1 day |
|
OTZ |
1 month |
||
|
SIDCC, __Secure-3PSIDCC |
1 year |
||
|
__Secure-1PAPISID, __Secure-1PSID, __Secure-3PAPISID, __Secure-3PSID, APISID, SAPISID, SID, SSID, HSID |
2 years |
||
|
CONSENT |
17 years |
||
|
Google Adwords |
__ar_v4 |
Google Adwords is used for advertising purposes |
Session duration |
|
test_cookie |
1 day |
||
|
NID |
6 months |
||
|
IDE |
1 year |
||
|
_gads |
13 months |
||
|
Google Analytics |
collect |
Google Analytics is used to tell us how you visited our store and how you use it, in order to make improvements to the purchasing experience |
Session duration |
|
_glc_au |
3 months |
||
|
|
_pin_unauth, _pinterest_ct_au, _derived_epik, _pinterest_sess |
Pinterest is used for advertising purposes |
1 year |
|
|
_rdt_uuid |
Reddit is used for advertising purposes |
1 month |
|
Snapchat |
_scid, _sctr, sc_at, X-AB |
Snapchat is used for advertising purposes |
1 year |
|
TikTok |
_ttp, _tt_enable_cookie, _tt_sessionId |
TikTok is used for advertising purposes |
13 months |
|
YouTube |
GPS |
YouTube is used for advertising purposes |
Session duration |
2.4. Functional Cookies
We use functional cookies to improve your experience by making it easier and faster to navigate through the Site. Functional cookies also enable us to retrieve your user preferences when you return to the Site and to personalise your visits. These cookies may be set by third parties.
|
Service |
Name |
Purpose |
Duration |
|
Disqus |
dsq__ |
Disqus is used to provide commenting functionality on the website |
9 months |
|
Google Analytics |
_gid |
Google Analytics is used to tell us how you visited our store and how you use it, in order to make improvements to the purchasing experience |
1 day |
|
Google Optimise |
_gaexp |
Google Optimise is used to run A/B tests where half of our website users see a variation of the site to test that planned improvements work for customers. These cookies record involvement in these ests |
90 days |
|
__utmx, __utmxx |
18 months |
||
|
Klaviyo |
KL_FORMS_MODAL |
Klaviyo is used for email marketing purposes and these cookies are used to record successful signups to these emails |
1 year |
|
__kla_id |
2 years |
||
|
Rebuy |
_ruid |
Rebuy is used to provide upsell functionality in the cart |
3 years |
|
Tapfiliate |
tap_vid |
Tapfiliate is used for our affiliate program |
1 year |
|
YouTube |
PREF |
YouTube is used to provide sales and how to video content |
8 months |
|
Zendesk |
__zlcmid |
Zendesk is used to provide online chat functionality |
1 year |
- HOW CAN YOU CONTROL THE USE OF COOKIES?
You can withdraw your consent to cookies at any time by altering the settings in your internet browser or via the operating system on your mobile device. For further information about how to do so please see www.allaboutcookies.org.
You can find out how to manage cookies on popular browsers by using the following links:
Please note that if you adjust your internet browser settings to refuse the setting of cookies, you may be unable to access or use certain parts of the Site.
If you have used the Cookie Policy to set your cookie preferences, you can change your Cookie Preferences.
- CONTACT US
If you have any questions about our use of cookies you can contact our Privacy Compliance Officer at info@cranns.com